Important Notice: Withdrawal of Support for HoleBASE 3.1 and KeyLAB 1 Range of Products

Please note that the following news item is an archived article. Therefore any links and information may now be out of date.

After 22 years of development and support, Keynetix are fully retiring the HoleBASE 3.1 range of products and KeyLAB 1. As announced at the 2014 User Group Meeting and on the Knowledgebase article Fully Supported Software and Platforms, HoleBASE 3.1 has been on limited support for two years. As from 4th April 2016 all support for the products will be removed. These products include:
[list type=circle_list]

  • HoleBASE 3.1
  • HoleBASE Reporter
  • IDEM
  • Visual Form Designer
  • KeyHOLE
  • KeyLAB 1

[/list]

The withdrawal of support does not mean you have to stop using HoleBASE 3.1, however, Keynetix will not be able to assist or provide any answers to any questions relating to HoleBASE 3.1 or any of the products listed above If you have not already done so we would highly recommend that you upgrade to HoleBASE SI. Similarly if you are still using KeyLAB 1 you should migrate to KeyLAB 2.

We can offer assistance and consultancy services to help you upgrade and migrate to the newer products.

The following table shows which software and platforms will be fully supported from 4th April 2016.

Support for HoleBASE 3.1 KeyLAB 1

For more information on supported software please see: Fully Supported Software and Platforms

If you have any concerns or would like some guidance on the procedure for migrating from HoleBASE 3.1 or KeyLAB 1 please contact us ASAP. After 4th April we will not be able to answer any further support questions related to the legacy product ranges.

 

 

LATEST STORIES

  • Monday 24 July 2017

    Geotechnica 2017 – The Biggest so far – Our Review

    The vibe at this year’s Geotechnica was electric, with customers from all over the country coming to visit us there were several times during the two days that we were rushed off our feet on the Keynetix stand.

    Read more
  • 2017 Geotechnical Data Management Awards – Entries Open

    The Geotechnical Data Management Awards are a perfect way for you to show your supply chain and future clients why they should be working with your organisation. The UK Site investigation industry has made great strides on the improved importance and management of geotechnical Data in the last couple of years and we feel it is only right to help you recognise and celebrate the best achievements of the industry.

    Read more
  • 2017 Keynetix User Conference and Exhibition Date Announced

    Keynetix are today announcing the details for the next Keynetix User Conference and Exhibition. This year's event will take place at The Jury's Inn Oxford, which is situated just off the roundabout for the A34 and the A40, just outside Oxford.

    Read more
  • Thursday 20 July 2017

    Launch of Live Chat on Keynetix Assist

    Keynetix are delighted to announce the launch of a new BETA service for live chat on our online help system - Keynetix Assist.

    Read more
  • Monday 10 July 2017

    Keynetix Welcomes Rosalind Lockley to the Customer Account Team

    We are delighted to welcome Rosalind Lockley who joins the expanding Keynetix Team as Customer Account Manager. Rosalind joins us from a very similar field and is keen to get straight to work with the Keynetix technology and customers in her second week at Geotechnica 2017.

    Read more