Introducing The Keynetix Knowledgebase

Please note that the following news item is an archived article. Therefore any links and information may now be out of date.

Redditch, UK.

Keynetix Ltd has made a significant investment to improve customer experience and is delighted to launch “The Keynetix Knowledgebase”, a free video support and training website available to all customers with a current Maintenance Agreement.

International sales have risen sharply at Keynetix and the new website provides an all-hours resource for overseas customers. Alongside this, Keynetix’s annual UK User Group Meetings in 2010 saw much discussion around the disappearance of training budgets and, despite this, the best ways in which to facilitate continued professional development. The Keynetix Knowledgebase will allow all customers to educate and inform their staff free of charge and at a time to suit them.

The Keynetix Knowledgebase was previewed and launched last month at the 2011 User Group Meetings to an excellent reception. Typical of the feedback was this comment from Reena Gohel of Atkins Ltd who wrote on her questionnaire: “The online training videos are a brilliant idea especially due to recent constraints in training budgets”.

Delighted with the reception and the new website, Keynetix’s Technical Director, Gary Morin, said “We are really pleased with the upbeat reaction to The Keynetix Knowledgebase and I’m very confident that it will bring a wide range of benefits and efficiencies to our customers old and new”. Services Manager, Phil Child, added “We have seen considerable frustration from our clients in recent years that courses are scheduled which would help them improve their professional skill-set, only to find that time and budget restrictions prevent them from attending. With the arrival of Knowledgebase all customers can benefit from many of our popular training courses without leaving their desks”.

Free course highlights include an introduction to the HoleBASE suite of products. The website also hosts a large set of frequently asked questions and industry white papers and new content is added on an almost daily basis. All customers with an up-to-date maintenance agreement can access The Keynetix Knowledgebase using their existing user names and passwords.

The Keynetix Knowledgebase can be found at http:\\

All questions and enquiries should be addressed to Keynetix’s Support Team:
+ 44 (0)1527 68888



  • Thursday 19 October 2017

    Agenda Announced for the Keynetix User Conference and Exhibition

    Read the full agenda for this year's User Conference. Following the last few years fantastic User Conferences, what are you waiting for to book your place at this year’s Keynetix User Conference?

    Read more
  • Monday 24 July 2017

    Geotechnica 2017 – The Biggest so far – Our Review

    The vibe at this year’s Geotechnica was electric, with customers from all over the country coming to visit us there were several times during the two days that we were rushed off our feet on the Keynetix stand.

    Read more
  • 2017 Geotechnical Data Management Awards – Entries Open

    The Geotechnical Data Management Awards are a perfect way for you to show your supply chain and future clients why they should be working with your organisation. The UK Site investigation industry has made great strides on the improved importance and management of geotechnical Data in the last couple of years and we feel it is only right to help you recognise and celebrate the best achievements of the industry.

    Read more
  • 2017 Keynetix User Conference and Exhibition Date Announced

    Keynetix are today announcing the details for the next Keynetix User Conference and Exhibition. This year's event will take place at The Jury's Inn Oxford, which is situated just off the roundabout for the A34 and the A40, just outside Oxford.

    Read more
  • Thursday 20 July 2017

    Launch of Live Chat on Keynetix Assist

    Keynetix are delighted to announce the launch of a new BETA service for live chat on our online help system - Keynetix Assist.

    Read more