Introducing The Keynetix Knowledgebase

Please note that the following news item is an archived article. Therefore any links and information may now be out of date.

Redditch, UK.

Keynetix Ltd has made a significant investment to improve customer experience and is delighted to launch “The Keynetix Knowledgebase”, a free video support and training website available to all customers with a current Maintenance Agreement.

International sales have risen sharply at Keynetix and the new website provides an all-hours resource for overseas customers. Alongside this, Keynetix’s annual UK User Group Meetings in 2010 saw much discussion around the disappearance of training budgets and, despite this, the best ways in which to facilitate continued professional development. The Keynetix Knowledgebase will allow all customers to educate and inform their staff free of charge and at a time to suit them.

The Keynetix Knowledgebase was previewed and launched last month at the 2011 User Group Meetings to an excellent reception. Typical of the feedback was this comment from Reena Gohel of Atkins Ltd who wrote on her questionnaire: “The online training videos are a brilliant idea especially due to recent constraints in training budgets”.

Delighted with the reception and the new website, Keynetix’s Technical Director, Gary Morin, said “We are really pleased with the upbeat reaction to The Keynetix Knowledgebase and I’m very confident that it will bring a wide range of benefits and efficiencies to our customers old and new”. Services Manager, Phil Child, added “We have seen considerable frustration from our clients in recent years that courses are scheduled which would help them improve their professional skill-set, only to find that time and budget restrictions prevent them from attending. With the arrival of Knowledgebase all customers can benefit from many of our popular training courses without leaving their desks”.

Free course highlights include an introduction to the HoleBASE suite of products. The website also hosts a large set of frequently asked questions and industry white papers and new content is added on an almost daily basis. All customers with an up-to-date maintenance agreement can access The Keynetix Knowledgebase using their existing user names and passwords.

The Keynetix Knowledgebase can be found at http:\\

All questions and enquiries should be addressed to Keynetix’s Support Team:
+ 44 (0)1527 68888



  • Thursday 22 June 2017

    Effective Site Investigation and Data Management Conference – Our 5 Highlights

    The Brownfield Briefing "Effective Site investigation and Data Management" conference was held on the 24th and 25th May in Birmingham. Our Managing Director, Roger Chandler, was one of the invited speakers and he has put together his top 5 highlights from the conference.

    Read more
  • Friday 16 June 2017

    Autodesk Geotechnical Module 2018 Released

    This week sees the release of the latest version of the Autodesk Geotechnical Module, a free add on to AutoCAD Civil 3D licenced by Keynetix to Autodesk, which helps engineering companies around the world take their first step to streamlining their geotechnical drawing and modelling production. Join our webinar and find out what's new in the Geotechnical Module for AutoCAD Civil 3D 2018 Register now and receive free training on the new features and capabilities of the Geotechnical Module for AutoCAD Civil 3D 2018

    Read more
  • Tuesday 11 April 2017

    Easter Opening Hours

    Please note our Redditch office will be closed between 17:30 on Thursday 13th April and 09:00 on Tuesday 18th April.

    Read more
  • Tuesday 4 April 2017

    Call for Presenters to Celebrate 25 Years of the AGS Data Format

    The AGS have announced their latest conference on Geotechnical Data Management. "The Geotechnical Data Conference 2017 - Best Practice, Challenges and Future Opportunities" conference will take place on the 20th September 2017 at the Motorcycle Museum near Birmingham, UK.

    Read more
  • Meeting Customers in Sunshine and Snow around Orlando and Boston

    Last week Gary Morin returned froma 2 week trip to the USA meeting customers in Boston and helping Dataforensics, our Premier Partner, exhibit our software solutions at the Geo-Institute's Geotechnical Frontiers conference in Orlando.

    Read more